Verari Systems Support - Warranty Procedures
1. Contact Verari Support to initiate a Service Request:

 • Telephone:(888) 7-VERARI

 • International: (678) 597-3592

 • E-mail: support@verari.com

 • Internet: http://support.verari.com

2. Provide the site name, address and telephone number, and the site contact name. Also provide a brief description of the problem, the model and serial number(s) of the affected equipment, and a brief description of the diagnosis by your personnel.

3. Regardless of the method used to log the incident, a Technical Support representative will make contact within 1 Hour.

4.Technical Support will assist with additional diagnostics as required, issue a RMA, and/or coordinate the dispatch of parts and/or on-site Service Technicians as required.

5.Minimum frequency for updates on open service requests from Technical Support to your designated contact (for the incident in question) is daily, with increasing frequency as requested or required to progress problem resolution.

Failed parts and/or Systems requiring Depot Repair are to be sent to the following address:

Verari Systems Support
ATTN: Customer Returns
1880 Beaver Ridge Circle
Norcross, GA 30071